Contact Us

We value our visitors and always try our best to provide you with a simple and smooth experience when checking your MEPCO electricity bill online. We understand that sometimes you may have questions, face small issues, or simply want to share feedback with us. For that reason, we have created this Contact Us page, so you know exactly how to get in touch with our support team.

Whether you need guidance on using our bill checking tool, have suggestions to improve the website, or want to report a technical error, we are always happy to hear from you. Our goal is to make your online journey stress-free, and your feedback plays a very important role in helping us achieve that.

How to Reach Us

You can contact us in multiple ways. Choose whichever is easiest for you:

  • Email Support
    📧 [email protected]
    • Best option for general questions, website-related issues, or feedback.
    • We usually respond within 12 hours, sometimes even earlier.
  • Phone Support
    📞 +92-313-7496786
    • Available Monday to Friday, 10:00 AM – 5:00 PM.
    • If you prefer talking directly instead of writing emails, you can call during working hours.
  • Postal Address
    📍 Post Office Kandywala, Jarh Rathaib, Muzaffargarh, Punjab, Pakistan
    • If you ever need to send us documents or physical mail, you can use this address.
  • Official Website
    🌐 https://emepcobill.pk
    • Visit our website anytime to check your electricity bill online, free of cost.

When to Contact Us

Here are some common reasons why our visitors usually reach out:

  • If the bill checking tool is not working properly.
  • If you are facing errors while entering your reference number or consumer ID.
  • To ask how to download or print your MEPCO bill.
  • To share suggestions on how we can improve the website.
  • If you want to report incorrect information on any page.
  • For general questions related to electricity bills or online services.

Remember, we are here to help you with our website and its services.

Important Note

We would like to remind all users that emepcoBill.pk is not the official MEPCO website. We are an independent, free online platform that only provides easy access to check your electricity bills.

👉 For official complaints such as wrong bill amounts, meter reading errors, load shedding issues, new connections, or technical faults, please contact MEPCO directly through their official helpline:

📞 0800-63726 (Toll-Free)

This is the fastest way to get solutions for official billing or electricity supply problems.

Why Your Feedback Matters

We believe that the best way to grow and improve is by listening to our users. Every message we receive — whether it is a complaint, suggestion, or appreciation — helps us make our platform better. If you faced any difficulty while using eMepcoBill.pk, let us know. If you found our service helpful, your kind words will motivate us to do even better.

How to Make Your Query Clear

When you contact us, please try to include:

  • Your reference number or consumer ID (only if related to tool usage, not for storing).
  • A short description of the problem you faced.
  • The device/browser you were using (for technical errors).

This extra information helps us understand your issue quickly and provide the right solution without delay.

Our Promise

we promise to:

  • Keep your information private and secure.
  • Never share your details with anyone.
  • Always respond with clear, simple answers.
  • Continuously improve our website based on your feedback.

For information about privacy, visit the privacy policy page

Final Words

We thank you for using eMepcoBill.pk. Your trust means everything to us, and we are committed to providing a smooth, safe, and user-friendly experience. If you ever face an issue or simply want to say hello, don’t hesitate to reach out.

👉 For official MEPCO complaints, please use their helpline: 0800-63726.
Want to know more about us? Visit the about us page

We look forward to hearing from you!