MEPCO Helpline – Contact Numbers & Support
If you are a MEPCO customer and facing issues with your electricity supply, billing, or meter, the first step is to contact MEPCO’s helpline. The Multan Electric Power Company (MEPCO) has a central helpline number as well as dedicated regional numbers for each division. This page will guide you on how to reach MEPCO support quickly and easily.
Why You May Need the MEPCO Helpline?
Customers usually call the helpline for:
- Complaints about wrong billing or overcharging
- Power breakdowns and electricity faults
- Meter-related issues (slow meter, burnt meter, or new connection status)
- Load shedding information
- General questions about tariffs, peak hours, or unit rates
- Registering complaints if your issue is not solved at the local office
📞 MEPCO Central Helpline Number
MEPCO provides a central helpline where customers from any area can call for help.
| Helpline Type | Contact Number | Availability |
|---|---|---|
| MEPCO Central Helpline | 0800-63726 | 24/7 |
| Alternative Complaint Number | 061-9220273 | Office hours |
You can call the toll-free number (0800-63726) anytime, even from a mobile, without call charges.
MEPCO Divisional Helpline Numbers
MEPCO operates in 13 districts of South Punjab, and each division has its own helpline for quick complaint handling.
Here’s a complete list:
|
Division |
Helpline Number |
Districts Covered |
|---|---|---|
|
Multan |
061-9220198 |
Multan city & nearby areas |
|
Bahawalpur |
062-9250102 |
Bahawalpur region |
|
Rahim Yar Khan |
068-9230160 |
Rahim Yar Khan district |
|
Dera Ghazi Khan |
064-9260135 |
DG Khan city & villages |
|
Muzaffargarh |
066-9200065 |
Muzaffargarh region |
|
Vehari |
067-3360283 |
Vehari & nearby areas |
|
Lodhran |
0608-361245 |
Lodhran district |
|
Sahiwal |
040-9200305 |
Sahiwal city & surrounding towns |
|
Khanewal |
065-2550080 |
Khanewal & villages |
|
Pakpattan |
0457-352218 |
Pakpattan district |
|
Layyah |
0606-413100 |
Layyah city & tehsil areas |
|
Rajanpur |
0604-688222 |
Rajanpur region |
|
Bahawalnagar |
063-9239031 |
Bahawalnagar district |
How to Register a Complaint via Helpline
Dial the central helpline (0800-63726) or your local divisional number.
Provide your 14-digit reference number or 10-digit consumer ID (written on your bill).
Explain the issue clearly (e.g., wrong bill, overcharging, meter problem, power breakdown).
Note down the complaint reference number given by the MEPCO operator.
Follow up if your problem is not solved within the mentioned time.
Tips for Calling MEPCO Helpline
Always keep your bill copy with you when calling.
If the line is busy, try the alternative divisional number.
For emergency power failure, call the central helpline (0800-63726) first.
Use polite language to explain your problem so the operator can guide you properly.
Save your complaint reference number to track the status later.
Other Ways to Contact MEPCO
Besides the helpline, MEPCO also offers support through:
|
Method |
Details |
|---|---|
|
|
|
|
Website |
|
|
Customer Service Centers |
Available in each district |
|
SMS Alerts |
MEPCO sends updates on load-shedding & billing |
Final Words
MEPCO helpline is the fastest and easiest way to get your electricity issues resolved. Whether you are facing a billing error, power breakdown, or need information about tariffs, just call the central number or your local division’s number. Remember, always keep your bill reference number handy while calling.
If you are unable to reach MEPCO or want to check your bill online, you can always use our website emepcobill.pk to get a duplicate bill in seconds.